Careers
Join a team that's passionate about delivering exceptional IT solutions.
At Loricus, we are always looking for talented individuals who share our commitment to providing reliable and affordable IT solutions. If you're passionate about technology and helping businesses succeed, we'd love to hear from you.
Support Engineer
Full TimeWe are looking for an experienced Support Engineer to join our growing team. The ideal candidate will provide day-to-day technical support and strategic IT consulting to our small and medium business clients.
Key Responsibilities:
- Provide responsive technical support to clients both onsite and remotely
- Perform preventative maintenance tasks across client environments
- Prepare and deliver monthly network health reports to clients
- Document client configurations, settings, and changes
- Monitor client system alerts and respond promptly
- Take full ownership of support issues and maintain timely response times
- Assist the Infrastructure Engineering team with project work as needed
- Research new technologies and identify ways to optimize current processes
- Pursue and complete technical certification exams
Ideal Candidates Have:
- IT consulting experience
- Great communication skills
- A bachelor's degree in computer engineering, computer science, or similar field
- Microsoft, Cisco, or other technical certifications
- A desire to increase knowledge
Apply Now
Send your resume to careers@loricus.com
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